FAQ

Frequently Asked Questions

How long does shipping take?
Orders are packed within 1 to 2 business days. Delivery usually takes 3 to 7 business days, and you will get a tracking link by email as soon as your order ships.

Is shipping free?
Yes, shipping is free on all orders over $200. For smaller orders, the shipping cost is shown at checkout before you pay.

What is your return policy?
You can return unused items in their original packaging within 30 days of delivery. Contact us and we will guide you through the return.

How long does a perfume last on the skin?
Our signature perfumes last about 8 to 12 hours. For best results, apply on clean, moisturized skin at pulse points like the wrists and neck.

How can I track my order?
Once your order ships, we send you an email with a tracking link. You can also visit our Track Order page.

Can I change or cancel my order?
Please contact us as soon as possible. If your order has not shipped yet, we will do our best to change or cancel it.

How do I contact you?
Visit our Contact page or email us at [your email]. We usually reply within 24 to 48 hours.